Cancellation & Refund Policy

Project Cancellation Policy for IT Company

1. Introduction

This Project Cancellation Policy outlines the terms and conditions under which a project may be cancelled by either the Client or the IT Company, ensuring a clear, fair and transparent process.

2. Cancellation by the Client

Notice Period

• The Client must provide written notice of cancellation at least 30 days before the desired cancellation date.

Cancellation Fees

• Before the project start date — a cancellation fee of 60% of the total project cost.
• After the start date but before 50% completion — a cancellation fee of 80%.
• After 50% completion — the Client is responsible for 100% of the project cost.

3. Cancellation by the IT Company

• Givni may cancel for non-payment beyond 30 days, repeated failure by the Client to provide required resources, or mutual agreement.
• On cancellation by Givni, the Client is refunded advance payments less the cost of work already completed and delivered.

4. Final Deliverables

Upon cancellation, completed work up to the cancellation date will be delivered. Givni retains the right to withhold deliverables until all outstanding payments are settled.

5. Contact Information

For any questions regarding this policy, contact Givni Private Limited — Email: givniinfo@gmail.com, Phone: +91 98359 42411.