What is the difference between lead tracking software and a CRM?

Lead tracking software focuses on the stage before a sale: capturing enquiries, assigning them, recording follow-ups and reporting conversion by source. A CRM covers the whole customer relationship, including accounts, quotations, orders and after-sales service. Many growing businesses start with lead tracking and add CRM modules later as their process matures.

Can managers see which salesperson is sitting on leads?

Yes. Dashboards show leads assigned to each salesperson, time taken to make first contact, follow-ups pending and conversions. Managers can reassign untouched leads with one click or set rules that move a lead automatically if it is not contacted within a chosen time. This keeps fresh enquiries from going cold.

Can the software record calls made to leads?

Call recording works through a cloud telephony provider such as Exotel or Knowlarity, where calls are routed through a virtual number and logged against the lead automatically. Recording personal mobile calls is less reliable because of phone restrictions. We explain the options, costs from the telephony provider and consent requirements before setting it up.

Can leads from IndiaMART, JustDial and property portals come in automatically?

It depends on what each portal offers. IndiaMART provides an API for eligible paid members, Meta and Google Ads support webhooks, and some portals only send email alerts, which can often be parsed automatically. Where a portal offers neither, a quick upload option is added. We check every source before promising automation.

Can we import our old leads from Excel sheets?

Yes. Givni cleans your existing sheets, maps columns such as name, phone, source, status and remarks, and removes obvious duplicates before import. Old follow-up notes can be brought in as history where the data allows. We usually run a trial import first so you can check a sample before the full upload.

Does Givni have an office in Bihar Sharif?

No, but our registered office in Patna works with businesses in Bihar Sharif. Discussions, demos and progress reviews happen over phone, WhatsApp and video calls, and you can visit the Patna office whenever you prefer to meet in person.

How much does Lead Tracking Software cost in Bihar Sharif?

The cost of Lead Tracking Software in Bihar Sharif depends on your requirements and project scope. Givni offers flexible, affordable packages — contact us for a free quote.

Does Givni provide Lead Tracking Software services near me in Bihar Sharif?

Yes. Givni provides Lead Tracking Software services for businesses across Bihar Sharif and Bihar, with quick response times and dedicated support.

How do I contact Givni for Lead Tracking Software in Bihar Sharif?

Call Givni at +91 98359 42411 or use the contact form on this page for a free quote for Lead Tracking Software in Bihar Sharif.

Best Lead Tracking Software Company in Bihar Sharif

Best Lead Tracking Software Company in Bihar Sharif, Bihar

Givni Pvt. Ltd. is the trusted Lead Tracking Software company in Bihar Sharif, Bihar — delivering proven, affordable and scalable solutions for local businesses.

Givni Pvt. Ltd. is a leading Lead Tracking Software company in Bihar Sharif, Bihar. If you have been searching for the best Lead Tracking Software company in Bihar Sharif near me, Givni delivers proven results with transparent pricing, modern technology and on-time delivery.

Expert Lead Tracking Software Services in Bihar Sharif

We build lead tracking software to capture, assign and follow up every enquiry until it converts. Our team understands the Bihar Sharif market and builds solutions that bring real, measurable growth for your business.

Why Bihar Sharif Businesses Choose Givni for Lead Tracking Software

Businesses across Bihar Sharif trust Givni for an experienced in-house team, honest pricing, modern and secure technology, on-time delivery and dependable after-sales support. Every Lead Tracking Software project in Bihar Sharif is handled as a long-term partnership.

Affordable Lead Tracking Software Near You in Bihar Sharif

Looking for affordable Lead Tracking Software services near you in Bihar Sharif? Givni offers flexible, budget-friendly packages for Bihar Sharif businesses and startups without compromising on quality, security or support.

Get Started with Lead Tracking Software in Bihar Sharif

Ready to grow your business in Bihar Sharif? Contact Givni Pvt. Ltd. today for professional Lead Tracking Software services in Bihar Sharif. Call +91 98359 42411 for a free consultation and quote.

Who Needs Lead Tracking Software in Bihar Sharif

Businesses that receive enquiries from many sources at once, such as Facebook lead forms, Google Ads, IndiaMART, JustDial, property portals, website forms and phone calls, need lead tracking software. Without it, leads sit in inboxes and personal WhatsApp chats, nobody knows who followed up, and owners cannot see which source brings customers. Givni builds software that pulls every lead into one list with an owner, status and next follow-up date.

What Our Lead Tracking Software in Bihar Sharif Includes

Multi-source lead capture — Leads from Meta lead forms, Google Ads forms, website forms, IndiaMART and similar portals are pulled in through APIs, webhooks or email parsing.

Duplicate detection — Repeat enquiries from the same phone number or email are merged so two salespeople do not call the same person.

Auto assignment rules — New leads are assigned by round robin, source, product or territory the moment they arrive.

Follow-up reminders — Every lead carries a next follow-up date, and overdue follow-ups are flagged to both the salesperson and the manager.

Stages and lost reasons — Leads move through stages such as new, contacted, interested, won or lost, with a reason recorded for every lost lead.

Source-wise conversion reports — Reports show how many leads each source brought, how quickly they were contacted and how many became customers.

How We Deliver Lead Tracking Software in Bihar Sharif

1Source mapping — We list every place your enquiries come from today and check how each one can be connected.

2Stages and rules — We agree lead stages, assignment rules and follow-up timelines with your sales head.

3Build and integrate — We develop the software and connect each lead source through official APIs, webhooks or email parsing.

4Import and pilot — Existing leads are imported from spreadsheets and a small team uses the system on live enquiries.

5Rollout and support — All users are trained, pilot feedback is fixed and management reports go live.

Tools and platforms this work commonly involves: Laravel, PHP, MySQL, Flutter, Meta Graph API webhooks, Google Ads lead form webhooks, IndiaMART Lead Manager API, WhatsApp Business API, Exotel, Knowlarity, Firebase Cloud Messaging, AWS

What Decides the Cost of Lead Tracking Software

The number of lead sources to integrate, since each ad platform and portal connects in a different way.

Whether field salespeople need an Android or iPhone app, or a mobile-friendly web dashboard is enough.

Calling features such as click-to-call, call recording or integration with a cloud telephony provider.

Custom reports, user roles and the hosting choice between shared cloud, a dedicated server or your own server.

Before You Hire a Lead Tracking Software Provider

Tracking leads in shared Excel sheets, where edits overwrite each other and follow-up history is lost.

Choosing a tool that cannot capture leads from the portals you actually use, which forces daily manual copy-pasting.

Giving every salesperson permission to export or delete the full lead list without checking user roles first.

Buying a heavy CRM with many unused modules when the team only needs capture, assignment and follow-up tracking.

Working With Givni in Bihar Sharif

Givni does not have an office in Bihar Sharif. Businesses here work with our Patna registered office in Bihar — most projects run smoothly over phone, WhatsApp and video calls, and you are welcome to visit the Patna office. We support businesses in Bihar Sharif, Bihar. Call +91 98359 42411 for a free consultation on Lead Tracking Software.

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