Hajipur sits just across the Ganga from Patna and has an industrial area along with a strong agricultural base, especially bananas. Many small manufacturers and traders here have products that can be sold through direct selling. Before choosing MLM software in Hajipur, it helps to know which compliance points the software should support. This article is a working checklist, not legal advice. Use it as a starting point for discussion with your lawyer and chartered accountant.
Part A: Business Set-Up Points
These are decisions your company must take before any software is configured. The software can only reflect them.
- Entity and registrations: the company or firm, GST registration and other registrations your adviser recommends.
- Written direct-seller agreement: terms that each distributor accepts, including how income is earned.
- Product list with fair pricing: MRP, quality standards, warranty or guarantee terms.
- Plan document: a clear compensation plan in simple language, ideally in Hindi as well as English for Bihar.
- Return and buy-back policy: how and when products can be returned, and refunds processed.
Part B: How the Software Supports Each Point
1. Agreement acceptance
At sign-up, the distributor should read and accept the agreement inside the system. The software records the date, time and version of the agreement accepted.
2. No income from joining alone
Configure the commission engine so that income comes only from BV or PV generated by product orders. Registration should not create any commission. An admin report can show that every payout line traces back to orders.
3. Cooling-off and returns
The order module should allow return requests within your policy period. When approved, stock, invoice (credit note) and commission adjustments follow automatically.
4. KYC
Payouts are held until KYC is verified. Document uploads, approvals and rejections are logged with the name of the admin user.
5. Grievance redressal
A ticket system inside the distributor panel lets people raise complaints. Each ticket has a number, status and response history. Show the grievance officer's contact details clearly on the website and in the app.
6. GST invoicing and records
Every order produces a GST invoice with HSN code and tax breakup. Monthly reports of sales, returns, payouts and TDS help your accountant file returns on time.
7. Transparent information for distributors
The panel should show the plan document, product prices and the distributor's own earnings ledger. Nothing should be hidden behind "contact admin".
Part C: Red Flags to Avoid
- Plans where income depends mainly on recruiting.
- Promises of fixed or guaranteed returns.
- Crypto or investment-based "MLM" models.
- Products priced far above market value just to fund commissions.
Givni does not build software for such models.
Because Hajipur is so close to Patna, many businesses here deal with suppliers, customers and advisers in both places. Keeping agreements, invoices, KYC and payout records inside one system makes it easy to share accurate information with your CA or lawyer whenever they ask, without searching through files and registers.
Our Working Method in Brief
Every client project starts with understanding, not coding. We study your plan document, product catalogue, return policy and the reports your accountant needs. Next, we confirm in writing what will be built and how support will work after launch. Configuration and development happen in a test environment that your team can access at any time. We run complete test cycles, including returns, caps and inactive distributors, and fix any gaps before go-live. Training for your office staff and a simple guide for distributors come next. After launch, our team remains your point of contact for questions, fixes and carefully reviewed changes to the system.
Stay on the Right Side of the Rules
Direct selling is a legitimate business model in India when it is built around real products. The Consumer Protection (Direct Selling) Rules, 2021 apply to direct-selling entities, and pyramid schemes and money circulation schemes are banned, including under the Prize Chits and Money Circulation Schemes (Banning) Act, 1978. This guide is about the first kind of business only. Make sure your setup covers:
- Genuine products with clear MRP, quality and delivery terms.
- No income from joining fees alone; commissions come from product sales.
- A transparent commission plan that every distributor can read before signing up.
- Cooling-off, cancellation and return options for buyers and distributors.
- KYC for every distributor and a working grievance redressal channel.
- Proper records, GST invoicing and payout statements.
We do not give legal advice. Talk to a legal or CA professional about your specific plan and documentation.
About Givni
Givni (givni.in) is a software company headquartered in New Town/Rajarhat, Kolkata, with offices in Noida and a registered office in Khajpura, Patna. We develop MLM and direct-selling software, websites, apps, CRM and billing tools. For a Bihar business, this means one team that understands both the technology and the local way of doing business, and that can sit with you in Patna when needed.
हिंदी में पढ़ें: हाजीपुर की डायरेक्ट सेलिंग कंपनियों के लिए कंप्लायंस चेकलिस्ट
हाजीपुर पटना के पास गंगा के उस पार है और यहाँ औद्योगिक क्षेत्र के साथ खेती, ख़ासकर केला, की बड़ी पहचान है। यहाँ के कई छोटे निर्माता और व्यापारी अपने प्रोडक्ट डायरेक्ट सेलिंग से बेच सकते हैं, लेकिन शुरुआत से नियमों का ध्यान रखना ज़रूरी है।
पहले बिज़नेस के फ़ैसले लें: कंपनी या फर्म का रजिस्ट्रेशन, GST, डिस्ट्रीब्यूटर के साथ लिखित एग्रीमेंट, उचित दाम वाले प्रोडक्ट, साफ़ भाषा में कमीशन प्लान और रिटर्न पॉलिसी। सॉफ्टवेयर इन्हीं फ़ैसलों को लागू करता है।
सॉफ्टवेयर कैसे मदद करता है? साइन-अप पर एग्रीमेंट स्वीकार करने का रिकॉर्ड रहता है। कमीशन सिर्फ़ प्रोडक्ट ऑर्डर के BV से बनता है। रिटर्न मंज़ूर होने पर क्रेडिट नोट और कमीशन का समायोजन अपने आप होता है। KYC पूरा होने तक पेआउट रुका रहता है। शिकायत के लिए टिकट सिस्टम होता है, जिसमें हर शिकायत का नंबर और स्टेटस दिखता है। हर ऑर्डर का GST बिल बनता है और मासिक रिपोर्ट CA के काम आती है।
जिन मॉडल में कमाई सिर्फ़ जॉइनिंग से हो, तय रिटर्न का वादा हो, या क्रिप्टो और निवेश आधारित स्कीम हो, उनसे दूर रहें।
एक और सुझाव: सॉफ्टवेयर चुनते समय सिर्फ़ डेमो देखकर फ़ैसला न करें। अपने प्लान के नमूना आंकड़े लेकर वेंडर से कहें कि वह टेस्ट सिस्टम में गणना करके दिखाए। डेटा निर्यात, बैकअप, सुरक्षा और सपोर्ट की शर्तें लिखित में लें। अपने स्टाफ़ और कुछ अनुभवी डिस्ट्रीब्यूटर को लॉन्च से पहले प्रशिक्षण दें। इससे पहले महीने की ज़्यादातर परेशानियाँ अपने आप कम हो जाती हैं और डिस्ट्रीब्यूटर का भरोसा बढ़ता है।
अंत में, कानून की बात। भारत में डायरेक्ट सेलिंग तभी सही है जब वह असली प्रोडक्ट की बिक्री पर टिकी हो। Consumer Protection (Direct Selling) Rules, 2021 इसके नियम तय करते हैं, और Prize Chits and Money Circulation Schemes (Banning) Act, 1978 जैसी व्यवस्थाएँ पिरामिड व मनी सर्कुलेशन स्कीम पर रोक लगाती हैं। जिस प्लान में कमाई सिर्फ़ जॉइनिंग से हो, वह गंभीर कानूनी जोखिम रखता है। पारदर्शी प्लान, KYC, कूलिंग-ऑफ, रिटर्न, शिकायत निवारण और सही GST रिकॉर्ड ज़रूरी हैं। अपने प्लान के लिए वकील या CA से सलाह लें।
संपर्क: +91 98359 42411, +91 94304 55055, givniinfo@gmail.com। हमारे ऑफिस कोलकाता (न्यू टाउन), नोएडा और पटना (खाजपुरा) में हैं।
Frequently Asked Questions
Does using MLM software make our business compliant?
No. Compliance depends on your business model, documents and conduct. Software helps by keeping consistent records and enforcing rules you set, but you should take professional legal and tax advice.
Can the software show the plan document to distributors?
Yes. The plan, agreement, product price list and grievance contact can be shown in the distributor panel and app, and the version accepted by each distributor can be recorded.
How does the system handle a grievance?
Distributors raise a ticket from their panel. The admin assigns, responds and closes it, and the full history stays on record for review.
Is a plan that pays only for joining legal in India?
It is very risky. Income from joining fees alone, without genuine product sales, is likely to fall foul of the money circulation ban and the Consumer Protection (Direct Selling) Rules, 2021. Take legal advice.
Talk to Givni
If you run a product-based direct-selling business in Hajipur or nearby and want to discuss software, call +91 98359 42411 or +91 94304 55055, email givniinfo@gmail.com, or send your requirements through our contact page. Share your written plan and we will tell you honestly what the software can and cannot do for you.
