Siwan is a district town in western Bihar where many families run trading and service businesses, and many have relatives working in other states or abroad, which makes digital tools and mobile payments very familiar. If you are planning a product-based direct-selling business and looking for MLM software in Siwan, the vendor you choose will handle your most sensitive data: distributor details, sales and payouts. Below are questions to ask any vendor, including us, before signing.
Questions About Your Plan
- Will you read our written plan and point out unclear rules? A good vendor asks questions about caps, carry-forward, qualification and returns instead of just saying "yes, possible".
- Is the commission engine configurable? Percentages, levels and thresholds should be settings, so small changes do not need new code.
- Can we test with sample data before go-live? Ask for a test environment and a test report comparing manual and system calculations.
- Will you refuse plans that pay only for joining? A responsible vendor should say yes. This protects you as well.
Questions About Data and Ownership
- Who owns the data? It should be clear in writing that your business owns all distributor and sales data.
- Can we export everything? You should be able to download distributors, orders, ledgers and payouts in Excel or CSV at any time.
- Where is the data hosted and how is it backed up? Ask about hosting, daily backups and how quickly the system can be restored.
- Will we get the source code or only a licence? Both models exist; understand what you are paying for.
Questions About Security
- Is the site served over HTTPS?
- Are admin logins protected with strong passwords and OTP?
- Are there role-based permissions, so a staff member can approve KYC but not change commission settings?
- Is there an activity log of admin actions?
Questions About Support and Growth
- What support do you give after launch, and through which channels?
- How are bugs and change requests priced and scheduled?
- Can you also build or connect our website, billing software or app?
- Is there an office we can visit? (For Bihar clients, Givni has a registered office in Khajpura, Patna.)
Answers That Should Worry You
- "Any plan is possible, legal issues are not our concern."
- "We will give you a ready script, no need to test."
- "Data export is not available."
- Claims of being "number one" without any basis.
Write down each vendor's answers and compare them side by side. A slightly higher cost for a clear, responsible vendor is usually cheaper than fixing a bad system later.
One more tip for Siwan business owners: ask every vendor to show a live test of your own plan using a small set of sample data. A vendor who is confident in the system will agree. A vendor who only shows a generic demo may not have understood your requirements.
How a Typical Project Runs
Most projects follow the same simple path. First, we read your written plan, product list and policies, and list every rule that is unclear. Second, we agree on scope, timeline and support terms in writing. Third, we configure the system and share a test environment where your team can try every screen. Fourth, we run sample commission cycles together and compare them with manual calculations. Only after you sign off on testing do we move to live data, staff training and launch. After launch, we stay available for support and planned improvements. We do not promise any business results; our job is to give you software that is accurate, transparent and easy for your team and distributors to use.
Compliance Basics You Should Not Skip
This guide is about legal, product-based direct selling. In India, direct selling is governed by the Consumer Protection (Direct Selling) Rules, 2021, while pyramid schemes and money circulation schemes are banned, including under the Prize Chits and Money Circulation Schemes (Banning) Act, 1978. Software cannot make a business legal, but it can help a genuine business keep clean records. Before launch, check these points:
- Genuine products: every commission should come from the sale of real goods or services to real customers.
- No joining-fee-only income: nobody should earn simply because someone else paid to join.
- Transparent plan: the commission plan should be written down clearly and shown to every distributor before they join.
- Cooling-off and returns: buyers and distributors should be able to cancel or return as per the rules and your policy.
- KYC and grievance redressal: verify identities and give people a clear way to raise complaints.
- Records and GST invoicing: keep proper sales records and issue correct GST invoices.
This is general information, not legal advice. Please consult a lawyer or chartered accountant who works with direct-selling companies before you finalise your plan.
Why Business Owners Talk to Givni
Givni is an IT company with offices in Kolkata (head office in New Town/Rajarhat), Noida and Patna (registered office in Khajpura). Along with MLM and direct-selling software, we build websites, mobile apps, CRM and billing software, so your distributor portal, company website and accounts can work together. For businesses in Bihar, our Patna office makes it easier to meet in person, discuss the plan and review the system before go-live.
हिंदी में पढ़ें: सीवान में MLM सॉफ्टवेयर कंपनी चुनने से पहले ये सवाल पूछें
सीवान में बहुत से परिवार व्यापार और सेवा से जुड़े हैं, और कई परिवारों के सदस्य दूसरे राज्यों या विदेश में काम करते हैं, इसलिए डिजिटल पेमेंट और मोबाइल ऐप यहाँ आम बात है। अगर आप प्रोडक्ट-आधारित डायरेक्ट सेलिंग बिज़नेस के लिए सॉफ्टवेयर ढूँढ रहे हैं, तो वेंडर चुनते समय जल्दबाज़ी न करें।
प्लान के बारे में पूछें: क्या वेंडर आपका लिखित प्लान पढ़कर अस्पष्ट नियमों पर सवाल करेगा? क्या प्रतिशत, लेवल और सीमा जैसी चीज़ें सेटिंग से बदल सकती हैं? क्या लॉन्च से पहले टेस्ट डेटा से जाँच होगी?
डेटा के बारे में पूछें: डेटा का मालिक कौन होगा? क्या पूरा डेटा Excel में निकाल सकते हैं? बैकअप कैसे और कितनी बार होता है? सोर्स कोड मिलेगा या सिर्फ़ लाइसेंस?
सुरक्षा और सपोर्ट के बारे में पूछें: HTTPS, OTP लॉगिन, स्टाफ़ के लिए अलग-अलग अनुमति और एडमिन गतिविधि का लॉग है या नहीं। लॉन्च के बाद सपोर्ट कैसे मिलेगा और बदलाव का ख़र्च कैसे तय होगा।
अगर कोई वेंडर कहे कि "कोई भी प्लान बन जाएगा, कानून से हमें मतलब नहीं", तो सावधान हो जाएँ।
Givni के साथ काम का तरीक़ा सीधा है। पहले हम आपका लिखित प्लान, प्रोडक्ट सूची और नीतियाँ पढ़ते हैं और जो नियम साफ़ नहीं हैं उन पर सवाल पूछते हैं। फिर काम, समय और सपोर्ट की शर्तें लिखित में तय होती हैं। इसके बाद टेस्ट सिस्टम में सेटिंग होती है, जहाँ आपकी टीम हर स्क्रीन ख़ुद देख सकती है। नमूना डेटा से पूरी गणना जाँचने के बाद ही असली डेटा पर लॉन्च होता है। हम किसी कमाई या बिज़नेस नतीजे का वादा नहीं करते, हमारा काम सही और पारदर्शी सॉफ्टवेयर देना है।
एक ज़रूरी बात: यह गाइड केवल कानूनी, प्रोडक्ट-आधारित डायरेक्ट सेलिंग बिज़नेस के बारे में है। भारत में Consumer Protection (Direct Selling) Rules, 2021 लागू हैं और पिरामिड स्कीम व मनी सर्कुलेशन स्कीम पर प्रतिबंध है। इसलिए कमीशन असली प्रोडक्ट की बिक्री से जुड़ा होना चाहिए, सिर्फ़ जॉइनिंग फीस से कमाई नहीं होनी चाहिए, प्लान पारदर्शी हो, कूलिंग-ऑफ और रिटर्न की सुविधा हो, KYC हो, शिकायत निवारण की व्यवस्था हो और GST बिल सहित सही रिकॉर्ड रखे जाएँ। यह कानूनी सलाह नहीं है, अपने वकील या CA से ज़रूर बात करें।
Givni के ऑफिस कोलकाता, नोएडा और पटना (खाजपुरा) में हैं। आप +91 98359 42411 या +91 94304 55055 पर कॉल कर सकते हैं, या givniinfo@gmail.com पर ईमेल कर सकते हैं।
Frequently Asked Questions
Should we choose a local vendor or one from a big city?
What matters most is clarity, support and responsibility. A vendor with a Bihar presence can be convenient for meetings, but judge every vendor on the same questions.
Is a ready-made script cheaper than custom software?
Often it is cheaper at the start, but check whether it fits your plan, can be tested, and lets you export your data. Hidden limitations can cost more later.
What documents should we share with a vendor?
Share your written compensation plan, product list with BV/PV, return policy and any reports your CA needs. This helps the vendor give a realistic proposal.
Does Givni provide support after launch?
Yes. Support terms, response channels and change-request handling are agreed in writing before the project starts.
Talk to Givni
If you run a product-based direct-selling business in Siwan or nearby and want to discuss software, call +91 98359 42411 or +91 94304 55055, email givniinfo@gmail.com, or send your requirements through our contact page. Share your written plan and we will tell you honestly what the software can and cannot do for you.
