Madhubani is world famous for Mithila (Madhubani) painting and has a rich tradition of handicrafts, along with agriculture and local trade. Businesses here often deal in physical products: handicrafts, food items, makhana and other goods from the Mithila region, and daily-use products. For a direct-selling company, the product side of the system is what keeps the business real and lawful. This article is a deep-dive into the order, stock and franchise features of MLM software in Madhubani.
Product Master
Every product should be set up with:
- Name, description and photographs.
- MRP and distributor price.
- GST rate and HSN code.
- BV or PV value used for commissions.
- Weight or size, for delivery charges.
- Batch number and expiry date for food or personal care items.
Price and BV changes should be logged with a date, so older orders keep the values that applied at the time.
Ordering Options
Distributor self-orders
Distributors buy for their own use or to resell. The order appears in their panel with an invoice and tracking.
Customer orders
A distributor can place an order on behalf of a retail customer, or customers can order from a simple shop page using the distributor's referral code. Both create proper invoices in the customer's name.
Repeat orders
For items bought every month, a "repeat last order" button saves time.
Inventory and Stock Control
The admin should see stock levels by product and location. Every sale, return, transfer and damage entry updates stock automatically. Low-stock alerts help avoid situations where distributors take orders for products that are not available.
Franchise or Pickup Centres
In districts where courier delivery to villages takes time, many companies use franchise or pickup centres. The software can support:
- Stock transfer from the main warehouse to each centre.
- Centre-level billing, with invoices issued by the centre if your structure allows it.
- Centre stock reports and reconciliation.
- Centre commission or handling fee, if part of your business model, recorded separately from distributor commission.
Discuss the legal and GST structure of franchise centres with your CA before setting them up.
Delivery and Tracking
Orders move through clear statuses: placed, confirmed, packed, dispatched, delivered or picked up. Courier tracking numbers can be added, and SMS or WhatsApp updates sent at each step.
Returns and Cooling-Off
The return module records the reason, checks whether the request falls within the allowed period, and on approval creates a credit note, updates stock and reverses the related BV and commission.
Reports for the Product Side
- Sales by product, by month and by centre.
- Stock ledger and valuation.
- Expiry report for perishable items.
- Return and refund report.
- GST sales register and HSN summary.
If your company sells handicrafts or region-specific products such as makhana, accurate product descriptions and honest photographs in the catalogue are just as important as the software features. Clear product information reduces returns, supports fair selling and builds long-term trust with customers.
You can also keep separate product categories for seasonal items, so stock and orders for festival periods are planned in advance rather than handled in a rush.
Our Working Method in Brief
Every client project starts with understanding, not coding. We study your plan document, product catalogue, return policy and the reports your accountant needs. Next, we confirm in writing what will be built and how support will work after launch. Configuration and development happen in a test environment that your team can access at any time. We run complete test cycles, including returns, caps and inactive distributors, and fix any gaps before go-live. Training for your office staff and a simple guide for distributors come next. After launch, our team remains your point of contact for questions, fixes and carefully reviewed changes to the system.
Stay on the Right Side of the Rules
Direct selling is a legitimate business model in India when it is built around real products. The Consumer Protection (Direct Selling) Rules, 2021 apply to direct-selling entities, and pyramid schemes and money circulation schemes are banned, including under the Prize Chits and Money Circulation Schemes (Banning) Act, 1978. This guide is about the first kind of business only. Make sure your setup covers:
- Genuine products with clear MRP, quality and delivery terms.
- No income from joining fees alone; commissions come from product sales.
- A transparent commission plan that every distributor can read before signing up.
- Cooling-off, cancellation and return options for buyers and distributors.
- KYC for every distributor and a working grievance redressal channel.
- Proper records, GST invoicing and payout statements.
We do not give legal advice. Talk to a legal or CA professional about your specific plan and documentation.
About Givni
Givni (givni.in) is a software company headquartered in New Town/Rajarhat, Kolkata, with offices in Noida and a registered office in Khajpura, Patna. We develop MLM and direct-selling software, websites, apps, CRM and billing tools. For a Bihar business, this means one team that understands both the technology and the local way of doing business, and that can sit with you in Patna when needed.
हिंदी में पढ़ें: मधुबनी के लिए ऑर्डर, स्टॉक और फ्रैंचाइज़ी फीचर
मधुबनी मिथिला पेंटिंग के लिए दुनिया भर में मशहूर है, और यहाँ हस्तशिल्प, खेती और स्थानीय व्यापार की लंबी परंपरा है। यहाँ के कई बिज़नेस असली प्रोडक्ट से जुड़े हैं, जैसे हस्तशिल्प, मखाना, खाद्य सामग्री और रोज़मर्रा की चीज़ें। कानूनी डायरेक्ट सेलिंग में प्रोडक्ट ही सबसे पहले आता है, इसलिए सॉफ्टवेयर का प्रोडक्ट वाला हिस्सा बहुत मज़बूत होना चाहिए।
हर प्रोडक्ट में नाम, फ़ोटो, MRP, डिस्ट्रीब्यूटर प्राइस, GST दर, HSN कोड, BV और खाद्य सामग्री के लिए बैच व एक्सपायरी तारीख़ दर्ज हो। दाम बदलने का रिकॉर्ड तारीख़ के साथ रहे।
डिस्ट्रीब्यूटर अपने लिए या ग्राहक के लिए ऑर्डर दे सकें, और हर ऑर्डर का सही बिल बने। स्टॉक हर बिक्री, रिटर्न और ट्रांसफ़र पर अपने आप अपडेट हो, और कम स्टॉक का अलर्ट मिले।
गाँवों तक कूरियर में समय लगता है, इसलिए फ्रैंचाइज़ी या पिकअप सेंटर उपयोगी हैं। सॉफ्टवेयर सेंटर को स्टॉक ट्रांसफ़र, सेंटर बिलिंग और सेंटर रिपोर्ट संभाल सकता है। इसकी GST व्यवस्था अपने CA से तय करें। रिटर्न पर क्रेडिट नोट, स्टॉक अपडेट और कमीशन रिवर्सल अपने आप होना चाहिए।
एक और सुझाव: सॉफ्टवेयर चुनते समय सिर्फ़ डेमो देखकर फ़ैसला न करें। अपने प्लान के नमूना आंकड़े लेकर वेंडर से कहें कि वह टेस्ट सिस्टम में गणना करके दिखाए। डेटा निर्यात, बैकअप, सुरक्षा और सपोर्ट की शर्तें लिखित में लें। अपने स्टाफ़ और कुछ अनुभवी डिस्ट्रीब्यूटर को लॉन्च से पहले प्रशिक्षण दें। इससे पहले महीने की ज़्यादातर परेशानियाँ अपने आप कम हो जाती हैं और डिस्ट्रीब्यूटर का भरोसा बढ़ता है।
अंत में, कानून की बात। भारत में डायरेक्ट सेलिंग तभी सही है जब वह असली प्रोडक्ट की बिक्री पर टिकी हो। Consumer Protection (Direct Selling) Rules, 2021 इसके नियम तय करते हैं, और Prize Chits and Money Circulation Schemes (Banning) Act, 1978 जैसी व्यवस्थाएँ पिरामिड व मनी सर्कुलेशन स्कीम पर रोक लगाती हैं। जिस प्लान में कमाई सिर्फ़ जॉइनिंग से हो, वह गंभीर कानूनी जोखिम रखता है। पारदर्शी प्लान, KYC, कूलिंग-ऑफ, रिटर्न, शिकायत निवारण और सही GST रिकॉर्ड ज़रूरी हैं। अपने प्लान के लिए वकील या CA से सलाह लें।
संपर्क: +91 98359 42411, +91 94304 55055, givniinfo@gmail.com। हमारे ऑफिस कोलकाता (न्यू टाउन), नोएडा और पटना (खाजपुरा) में हैं।
Frequently Asked Questions
Can the software manage stock at several pickup centres?
Yes. Stock can be tracked by location, with transfers, centre-level sales and reconciliation reports.
Can customers order without becoming distributors?
Yes. Retail customers can buy through a distributor or a shop page with a referral code, and receive a proper GST invoice.
Does the software track expiry dates?
Yes, batch and expiry details can be recorded for perishable or personal care products, with an expiry report for the admin.
Can Givni also build our product website?
Yes. Givni builds websites and online stores that can connect with the MLM software, so products and orders stay in one system.
Talk to Givni
If you run a product-based direct-selling business in Madhubani or nearby and want to discuss software, call +91 98359 42411 or +91 94304 55055, email givniinfo@gmail.com, or send your requirements through our contact page. Share your written plan and we will tell you honestly what the software can and cannot do for you.
