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CRM Automation

Auto-assign leads, trigger follow-ups and keep your sales pipeline updated without manual effort.

What's included

  • Automatic lead assignment
  • Follow-up reminders & sequences
  • Lead scoring & prioritisation
  • Pipeline & stage automation
  • Real-time sales dashboards
Overview

About Our CRM Automation Service

Stop losing leads to manual data entry. Our CRM Automation service makes your CRM work for you — leads are captured, assigned, scored and followed up automatically.

Your sales team always knows who to call next, and managers get a clean, real-time view of the pipeline.

Use Cases

Where CRM Automation Helps Your Business

Automatic lead assignment

New leads are routed to the right salesperson by city, product or workload.

Follow-up reminders

Your team is reminded when a lead needs a call, so none go cold.

Lead scoring

Hot leads are highlighted first, based on activity and fit.

Live pipeline reports

Managers see a real-time view of every deal and stage.

Process

How We Deliver CRM Automation

  1. Free requirement call

    We understand your current process, tools and goals, and point out what is worth automating first.

  2. Clear plan & quote

    You receive a simple plan with scope, timeline and cost — no surprises later.

  3. Build, integrate & test

    We set everything up, connect your tools and test with real scenarios before going live.

  4. Launch & support

    We go live, train your team and stay available to fix issues and improve results.

FAQ

CRM Automation — Frequently Asked Questions

What does CRM Automation include?

Our CRM Automation service includes: Automatic lead assignment; Follow-up reminders & sequences; Lead scoring & prioritisation; Pipeline & stage automation; Real-time sales dashboards. The exact scope is agreed with you after a free requirement call.

How long does it take to set up CRM Automation?

Simple setups usually go live within one to two weeks. Larger projects that connect several tools take longer — we share a clear timeline after understanding your requirement.

Will it work with the software my business already uses?

In most cases, yes. We connect to tools such as WhatsApp Business, CRMs, Google Sheets, email and payment gateways through their official APIs. If a tool cannot be connected, we tell you before any work starts and suggest an alternative.

Do you provide support after launch?

Yes. After launch we monitor the setup, fix issues and make small changes, and you can continue with ongoing support as your business grows.

Where is Givni located?

Givni has offices in Patna, Kolkata and Noida and works with businesses across India and abroad over phone, WhatsApp and video calls.