Automated WhatsApp replies, broadcasts and lead capture so no customer message is ever missed.
Turn WhatsApp into a 24/7 sales and support channel. We set up automated replies, smart chat flows, broadcast campaigns and lead capture — all on the official WhatsApp Business platform.
Your customers get instant answers, and your team gets every enquiry organised and ready to follow up.
Every WhatsApp enquiry gets an immediate, helpful reply — even at night.
Customers receive confirmations, updates and reminders automatically.
Send broadcast campaigns to customers who have agreed to hear from you.
Friendly reminders with payment links reduce overdue payments.
We understand your current process, tools and goals, and point out what is worth automating first.
You receive a simple plan with scope, timeline and cost — no surprises later.
We set everything up, connect your tools and test with real scenarios before going live.
We go live, train your team and stay available to fix issues and improve results.
Our WhatsApp Automation service includes: Auto-reply & smart chat flows; Bulk broadcast campaigns; Lead capture & tagging; CRM & Google Sheet sync; Official WhatsApp Business API setup. The exact scope is agreed with you after a free requirement call.
Simple setups usually go live within one to two weeks. Larger projects that connect several tools take longer — we share a clear timeline after understanding your requirement.
In most cases, yes. We connect to tools such as WhatsApp Business, CRMs, Google Sheets, email and payment gateways through their official APIs. If a tool cannot be connected, we tell you before any work starts and suggest an alternative.
Yes. After launch we monitor the setup, fix issues and make small changes, and you can continue with ongoing support as your business grows.
Givni has offices in Patna, Kolkata and Noida and works with businesses across India and abroad over phone, WhatsApp and video calls.
